TIBCO Mashery API Developer Blog

New Feature: Support Role

As we all know, TIBCO Mashery’s first class API management allows for many different setups that are of the utmost importance to you as our customer. Unwanted changes to any API pose a business risk, hence most customers do not give administrative access to a big group of people.

To ensure that your support team can investigate potential API issues using the control center without being dependent on those few administrators, TIBCO Mashery is proud to announce the support role within Mashery’s control center.

This role allows your support team to see your Mashery managed APIs configuration without allowing them to make changes. In this way support can help troubleshoot and figure out what happened to your API calls, without the risk of them making unwanted changes!

 

Please use TIBCO Mashery’s organization capabilities to assign the support role to your team members.